4RACING is a new free- and subscription-based, South African, tv, video and audio streaming service, offering you a choice of great local shows, compelling international programs, popular television channels and a huge selection of music to enjoy across any screen, anytime, anywhere.
Digital transformation forms a key part of our strategy and www.4Racing.tv is one of a number of digital products we have built to create easier access to the amazing sport of horse racing for our fans, punters and stakeholders. 4Racing.tv allows you to LIVE streaming and/or catch-up the best local and international LIVE and Archived racing content, on the go, via your our web portal and mobile applications.
Anyone who has an interest in South African horse racing and has access to either a smart phone or paid TV.
4Racing.tv will consist of LIVE, ON-DEMAND and ARCHIVE sections. All users will be required to register on the platform in order to gain access to the free and paid for content.
Our LIVE streamed channels have been curated for all horse racing fans and punters.
Our On-Demand section is packed with past full day coverage of the major local race days, the premium international events, documentaries, magazine shows and more. Our Archive section will provide you with access to individual races that have taken place both locally and internationally.
Access to Archive and On-demand is FREE for all registered users.
All browsing and transactions can take place on the 4RACING Web portal at www.4Racing.tv using your favourite Web browser.
To enjoy racing LIVE subscribe for the day, month or year.
Users can pay for the available subscription options using their voucher, credit card or wallet.
PCs, Macs, Android smartphones, iOS smartphones, tablets, Google Chromecast.
Browsers and os versions supported:
4Racing.tv is available worldwide.
4Racing.tv utilizes a special streaming technology known as Adaptive Bit Rate technology that automatically adapts to your Internet connection speed and your device. The higher your Internet connection speed, the better the video quality will be. If you have a high-speed Internet connection (4Mbps and higher), you will get the best video quality. If you have a low-speed Internet connection speed (1 to 2Mbps and lower), you will still be able to watch video content, but not at the best quality we provide.
Yes. Streaming uses data. See point 5.5 below. You will pay your Internet Service Provider for data use.
You will require a minimum speed of 2Mbps but we recommend a 4Mbps (or faster) line to ensure a consistent stream and a great viewing experience, especially if you have more than one user on the line or multiple devices streaming at the same time.
4RACING’ s Adaptive Bit Rate technology automatically adapts to your Internet connection speeds and your device. Thanks to this technology, you will be able to use 4RACING at broadband speeds as low as 512kbps. Of course, the higher your Internet connection speed, the better the video quality will be.
Of course, the higher your Internet connection speed, the better the video quality will be. In terms of managing your data spend, this is an average guide to assist you:
You can use the 4Racing.tv application on multiple devices and you can link up to five different devices to a single account with two concurrent streams.
Customers have full control of their 4Racing.tv account (profile) via "My Account".
You can:
During the sign-up process, you will create both your username and password. You will use these to log into 4Racing.tv
Click on "forgot your password" on the login screen. Follow the instructions on-screen, and your username and password will be sent to you.
When you subscribe to LIVE content you will be able to watch the LIVE races from around the world until the end of your chosen subscription period. You can see active package/s under My Account.
On 4Racing.tv applications, navigate to the My Account screen. If you are not signed-in, sign in. Select your package and click on the UNSUBSCRIBE button. Cancellation takes effect at the end of the current billing cycle, so you can continue viewing the content on the package until the end of the subscription period.
You need to sign up to create a username (email) and password. You will then be able to log in with the email and password you created during sign up. If you forget your password, you can reset it by clicking on "forgot your password".
Please be sure that you are entering the right email and password. You need to use the email and password that you created during the sign-up process. If you forget your password, you can reset it by clicking on "forgot your password".
Click on "forgot your password" on the login screen. Follow the instructions on the screen, and you will be sent your username and password.
Ensure you have completed the payment process and payment was successful. The WATCH button will automatically appear on the title you choose to watch after you have successfully completed the subscription payment.
Please check your Internet connection. If you do not have any Internet connection, you will see a message notifying you that you are not currently connected.
If you have an Internet connection but you still cannot watch the video (you either have a blank screen or a loading indicator), this means that your Internet connection is too slow or poor to watch a video. Please use an Internet connection with at least a 512Mbps speed. For best results, a connection with a minimum speed of 2Mbps should be used.
This happens when you have a slow Internet connection of 512Mbps or lower. If you are using a small screen, lower quality video is sometimes tolerable. If you are using a big screen like laptop or Smart TV with a slow Internet connection, video quality may be poor, with lots of pixilation. The higher your Internet connection speed, the better the video quality will be.
As a 4Racing.tv customer, you will have various convenient ways to pay, including PayPal as well as voucher payments. You can also look forward to future mobile money and charge to bill options in partnerships with telcos and mobile wallet operators, with more payment options being added all the time.
The following options are available:
Download Now: The asset will be downloaded immediately.
Schedule a download: Ensure schedule download is on under your “schedule download settings”. This will enable you to set a download start and end time.
To ensure that your scheduled download works, ensure that your device is connected to an internet connection.
The following options are available:
The ability to download content is only available on Android devices with IOS coming soon!
Yes, your download will continue in the background.
Your download will pause automatically and will resume when you are connected again.
Yes, you need an internet connection to download assets. Ensure your WIFI is on or go to your settings to enable your mobile data for downloads.
The purpose is to regulate the processing of Personal Information. It is aimed to encourage the flow of information in a secure and responsible manner. The spirit of the Act is to ensure that organisations that hold and process personal information do so carefully and with respect for the rights and interests of the people to whom it pertains.
We will provide you with the choice to consent or not by asking you to Opt-In to communication upon registration on our platform. The consent will be related to a specific purpose as stipulated within the communication.
Yes, we can as long as we provide you with the option to opt-out. During the registration process we give you the option to select to receive email/marketing communication. Within every communication you will receive from us, we will provide you with the option to opt out. This communication will continue to be sent until you request us to stop. Under the POPI Act, we will only be able to direct market on an opt-in basis – if you have not selected to receive/not receive communication from us, we will send out an email that will enable you to either agree or not agree to receive communication.
Email: support@4Racing.tv
Call Centre: 087 095 3363
